Refund Policy

Our Guarantee

We stand behind the quality of our floral arrangements. If you're not completely satisfied, please let us know.

Refund Eligibility

• Damaged or wilted flowers upon delivery
• Incorrect arrangement delivered
• Significant delay in delivery (beyond promised timeframe)

How to Request a Refund

To request a refund, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the issue (if applicable)
• Description of the problem

Refund Processing

Approved refunds will be processed within 5-7 business days to your original payment method.

Contact

For refund requests, email us at refunds@bloomandaether.com